Shipping and customs-free delivery within the EU. 30-day return policy.

Contact

Would you like to arrange a trial appointment in Pfäffikon ZH? You can also call us or simply send us a WhatsApp on +41 79 590 57 97.

Or do you have a question, are you missing your favorite brand in our store, is something wrong with your order, or do you simply have other feedback for us? Fill out the contact form. We will answer your questions within 48 hours.


Frequently asked questions

Which items can I return?

All unused shoes and leggings can be returned within 30 days of receipt.

The sports bra and tights are hygiene articles, as they can be tried on without underwear or can no longer be packed cleanly, which is why we cannot take them back.


Where do I return items that do not fit me:

We have one return address for Switzerland and one for all other countries:

Return address within Switzerland:
Dancing Queens AG
c/o Oeschger Verpackungsservice AG
Schwimmbadstr. 43
5430 Wettingen
Schweiz

Return address outside Switzerland (Europe and others):
Dancing Queens AG
c/o SVL Dienstleistungs GmbH
Im Weinberge 3
07381 Nimritz
Deutschland


Do I have to pay shipping costs for a return shipment?

Yes, the return shipping costs are not covered by Dancing Queens AG.

More frequently asked questions and answers can be found here.